Microsoft Dynamics 365 for Customer Service is a Microsoft Dynamic 365 application. It has built-in intelligence that delivers faster, more personalized service and effortless experiences on customers’ terms, through any channel and on any device. Dynamics 365 for Customer Service can be used to track various customer requests and issues, record all interactions related to a case, and share information in the knowledge base. The app also allows you to create queues, and route cases to the right channels; create and track service levels through service level agreements; manage performance and productivity through reports and dashboards. <br> <p> <FONT color="#006400">Pay attention! Discounts are not included in the price. If there are valid promotions, <b>discounts will be applied at the checkout stage.</b></p> <br>